All
products in our catalogue
are hand crafted by
our suppliers in Java,
Lombok, Bali and India
using traditional methods.
Minor variations or
irregularities are
characteristic of these
handcrafted
origins and occasionally there
is deviation in colour
and grain of wood.
This is part of the
finish and testimony
to the uniqueness of
each piece. Our wood
is dried by our suppliers
in their own kiln to
what should be considered
acceptable moisture
content for a solid wood
product in this price
region. Wood is a natural
fibre and as such can
never be guaranteed.
However it is extremely
rare that the structural
integrity of the item
is compromised.
If
you experience any
wood reaction in
your product this
can usually be remedied
although we feel
that this naturally
occurring flaw actually
enhances the character
of each product.
Any splits or cracks
can be filled with
dark furniture wax
or simple application
of sandpaper, stain
and wax will rectify
many irregularities.
At
Batik
Indah we make
every effort to reduce
such instances, but
by the very nature
of the product complete
elimination is impossible.Should
you have any genuine
problems with your
product please get
in touch and we will
make every effort to
make a replacement
or credit you.
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